BROTHERS & SISTERS

Legal Advice – Privacy Policy – GDPR – Cookies

Last Updated: 24th May, 2018

WEBSITE OWNER

•         Business Name: Brothers & Sister C.B.
•         CIF: E-27837152
•         Registered Address: Calle Maside Nº 3. 32004, Ourense, Spain.
•         E-mail: brosiscontact@gmail.com

DATA PROTECTION

Data Controller

Data Controller´s Contact Details : BROTHERS & SISTERS C.B. CIF E-27837152, with registered address at Calle Maside Nº 3. 32004, Ourense, Spain. and contact e-mail  brosiscontact@gmail.com

Safety Controller´s Contact Details: Esteban Leguizamón, brosiscontact@gmail.com

YOUR RIGHTS TO DATA PROTECTION

How to exercise your rights: You can send a written notice to BROTHERS & SISTERS C.B. registered address or to the e-mail address cited above, including, in any case, a photocopy of your ID card or a similar identification document, to request the exercise of the following rights:

•         Right to request personal Data Access: You can request whether Brothers & Sisters C.B. is processing your personal data.
•         Right to request their correction (in case they are wrong) or their elimination.
•         Right to request the limitation of the processing of data, in which case only BROTHERS & SISTERS C.B. will keep them for the exercise or defense of complaints.
•         Right to object to the processing of data: BROTHERS & SISTERS C.B. will stop processing data according to the way you indicate, unless there were compelling legitimate grounds, or the exercise or defense of eventual complaints should require further processing.
• Examples, forms and further information about your rights to be found in the Official Site of the Protection Data Spanish Agency: Página oficial de la Agencia Española de Protección de Datos

Possibility of Withdraw your Consent: in case you should granted your consent for a specific objective, you have the right to withdraw it at any moment, without affecting the lawfulness of the data processing, based on the consent prior to its withdrawal

How to Appeal to the Supervisory Authority: If you consider there is a problem with the manner  BROTHERS & SISTERS C.B. is handling your data, you can send your complaints to the e-mail address cited above, at the beginning of this legal advice, to the data protection authority that corresponds, which, in this case is the  Agencia Española de Protección de Datos.

Right to Oblivion and Access to your Personal Data

At every moment you will have the right to check, retrieve, anonymize and/or delete, totally or partially, the data stored in the Website. You only have to send an email to brosiscontact@gmail.com and ask for it.

Data Retention

Disaggregated Data: Disaggregated data will be stored with no withdrawal period.

Data Feed Subscribers by e-mail: From the moment the user subscribes until the user unsubscribes.

Subscribers Data to the newsletter: From the moment the user subscribes until the user unsubscribes.

Data Security and confidentiality

The Website is committed to protecting the confidentiality of the data stored in the file and to using them in accordance with the purpose of the file, as well as to give effect to its duty of storing them and take the necessary measures to prevent their alteration, lost, or non-authorized processing or access, in accordance with what it is established in the Real Decreto 1720/2007 de 21 de diciembre that approved the Development Regulation of the Organic Law 15/1999 de 13 de diciembre, Protection of Personal Data.

It is your responsibility to warrant the personal data you have provided through the forms are true, being bound to report any subsequent changes. All the same, you warrant that all the information provided correlates with your present situation, it is updated and truthful.

Besides, you must keep your data updated at every moment, being the solely responsible of the inaccuracy or falsehood of the data provided, and the damages it might this cause to BROTHERS & SISTERS C.B. as the owner of the Website, or to third parts due to the use of those data.

Security Loopholes

BROTHERS & SISTERS C.B. has adopted reasonably suited security measures to detect the existence of viruses. However, you should be conscious that security measures in computer systems on Internet are not entirely reliable and, consequently,  BROTHERS & SISTERS C.B. cannot warrant the inexistence of viruses or other elements that could produce alterations in the User´s computer systems (software and hardware) or in his/her electronic documents and files.

WHAT INFORMATION FROM THE USERS WE COLLECT AND WHAT WE USE IT FOR

All the products and services offered in the Website BROTHERS & SISTERS C.B. submit to contact forms, forms used for Users registration, subscription to the newsletter and /or purchase orders. This Website always requires the Users´ prior consent to process their personal data for the purposes listed above.

At any moment, you have the right to revoke any consent given.

WHO ARE THE RECIPIENTS TO WHOM YOUR DATA WILL BE DISCLOSED?

Many tools we use to manage your data are contracted from third parties

To provide services that are strictly necessary to the development of the business, BROTHERS & SISTERS C.B. shares data with the following providers, under their respective privacy terms:

Google Analytics: a web analytic service provided by Google Inc., a Delaware Company, whose main office is at 1600 Amphitheatre Parkway, Mountain View (California), CA 94043, USA (“Google”). Google Analytics uses “cookies”, which are small text files stored on your computer, to help www.brosiscontact.com to analyze how users use the site. The information generated by the cookie about your use of www.brosiscontact.com (including your IP address)  will be directly transmitted and stored by Google on servers in the United States.

Domain Registrations:

GRUPO LOADING SYSTEM, S.L.: With registered address at C/ Gabriel Sijé, 14,Orihuela, Alicante 28022, Spain, equally authorized by the ICANN for domain registrations.

Conselling/Management: The contracted Company will process data with the only objective of providing the services of Counselling/Management to BROTHERS & SISTERS C.B. and always in compliance of the rules of data protection and respecting a confidentiality agreement.

Postal Delivery Companies: The contracted Company by BROTHERS & SISTERS C.B. (www.packlink.es) will process the data with the only objective of providing the services of delivering/collection of orders to BROTHERS & SISTERS C.B. and always in compliance of the rules of data protection and respecting a confidentiality agreement.

Registration of Activities and Treatment of Data

Web and hosting:  BROTHERS & SISTERS C.B. Website has an encryption SSL TLS v.1.2 that allows the secure exchange of personal data through the standard contact forms, hosted on the servers that BROTHERS & SISTERS C.B. has contracted with PRESTASHOP.

Data collected through the web: The collected personal data will receive automated processing and stored in the pertinent files owned by BROTHERS & SISTERS C.B.

•                 We will receive your IP, which be used to prove the origin of the message, so as to offer you information, protection against SPAM and to detect potential irregularities (for example:  opposite parts of the same case write in the website from the same IP), as well as data related to your ISP.

•         Likewise, you will always be able to facilitate your data by email and other means of communication as shown in the contact section.

Subscription Forms to the Newsletter: BROTHERS & SISTERS C.B. is allowed to make use of the newsletters service of Mailchimp, a Company situated in the European Union, that stores your email, name, and submitted. You can unsubscribe the bulletin any moment by clicking on a link at the bottom of it.

E-mail: Our e-mail server is Google, Inc.

Instant messaging: BROTHERS & SISTERS C.B. can provide service through instant messaging, such as WhatsApp, Facebook o Instagram.

Embedded Content from Other Sites

The articles in this site may include embedded content (i.e. videos, images, articles, etc.) The embedded content from other webs. The embedded content from other websites behaves in exactly the same way as if the visitor had visited the other website.  

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are connected to that website. .

 Purpose and Legitimation: The purpose of the processing of these data will be solely to provide you with the information or services that you request.

Social Networks

Presence in betworks: BROTHERS & SISTERS C.B. has a profile on some of the main social networks on the Internet. 

Purpose and Legitimation: The processing of data that  BROTHERS & SISTERS C.B. will carry out  within each of the aforementioned networks will be,  at the most, the one that the social network allows to the corporate profiles. Therefore, BROTHERS & SISTERS C.B. may inform its followers  -when the law does not prohibit it- about their activities, offers, as well as providing personalized customer service, by any means that the social network allows. 

Data Extraction: In no case, BROTHERS & SISTERS C.B. will  extract data from social networks, unless the user's consent is specifically and expressly obtained for it. 

Rights: When, due to the very nature of social networks, the effective exercise of the data protection rights of the follower is subject to the modification of his/her personal profile, BROTHERS & SISTERS C.B. will help you and advise you for that purpose, to the extent of its possibilities.

Commitments and Obligations with our Users

The access and / or use of this website attributes the condition of User to the user, accepting, from this moment, fully and without reservation, the present Legal Notice in relation to certain services and contents of the Website

In the use of the website BROTHERS & SISTERS C.B. ,  the User undertakes to ensure not to carry out any conduct:

- that could damage the image, interests and rights of  BROTHERS & SISTERS C.B. or from third parties,

- or that could damage, disable or overload the portal of  BROTHERS & SISTERS C.B. ,

- or that could prevent, in any way, the normal use of the website. 

RESPONSIBILITY FOR THE CONTENT OF THE WEBSITE

The external links contained in this Website lead to sites managed by third parties.

BROTHERS & SISTERS C.B.  is not responsible for  the contents or the state of such sites. The use of external links does not imply that BROTHERS & SISTERS C.B. recommends or approves the contents of the landing pages. 

Intellectual and Industrial Property Rights 

Through these General Conditions no intellectual or industrial property rights are transferred from the portal BROTHERS & SISTERS C.B.,  nor on any of its component elements, being expressly forbidden to the User the reproduction, transformation, distribution, public communication, making available to the public, extraction, reuse, resubmission or the use of any nature, by any means or procedure, of any of them, except in cases where it is legally permitted or authorized by the owner of the corresponding rights.  The user knows and accepts that the entire website, containing the text, images, designs, software, contents (including structure, selection, arrangement and presentation thereof), audiovisual material and graphics, without being exhaustive, is protected by trademarks, copyrights and other registered legitimate rights, in accordance with the international treaties to which Spain is a party and other property rights and laws of Spain.

In the event that a user or a third party considers that a violation of their legitimate intellectual property rights has occurred due to the introduction of certain content on the Website, they must notify such circumstance to BROTHERS & SISTERS C.B., indicating:

Personal data of the interested party holding the rights allegedly infringed, or indicate the representation with which he/she acts in case the claim is filed by a third party different from the interested party.

Indicate the contents protected by intellectual property rights and their location on the Web, the accreditation of the intellectual property rights indicated and express declaration in which the interested party is responsible for the veracity of the information provided in the notification.

Regulation and Conflict Resolution

These Terms of Use of the Website are governed in each and every one of its extremes by Spanish law. The language of drafting and interpretation of this legal notice is Spanish. This legal notice will not be filed individually for each user, but will remain accessible through the Internet on this Website.

Users can submit to the Consumer Arbitration System together with  BROTHERS & SISTERS C.B.  in order to solve any controversy or claim derived from this text or from any activity of BROTHERS & SISTERS C.B., except to resolve those conflicts that are the consequence of the development of an activity that requires membership, in which case the Client must go to the appropriate body of the appropriate bar association. Users who have the status of consumers or users as defined by Spanish regulations and reside in the European Union, that might have had a problem with an online purchase at  BROTHERS & SISTERS C.B., are suggested to try to reach an out-of-court settlement. For this purpose, they can go to thePlataforma de Resolución de Litigios en Línea (Online Litigation Resolution Platform)

Created by the European Union and developed by the European Commision, under the protection of the Reglamento (UE) 524/2013. 

Whenever the User is not a consumer or user, and when there is no rule that obliges otherwise, the parties agree to submit to the Courts and Tribunals of Madrid, as this is the place where the contract is entered into, expressly waiving any another jurisdiction that could correspond.

WHAT WE EXPECT FROM USERS

The access and / or use of this website attributes to the person who performs the condition of User, accepting, from that very moment, fully and without reservation, this Legal Notice, as well as the particular conditions that, where appropriate, complement, in relation to certain services and contents of the website.

 The User is informed, and accepts, that access to this website does not imply, in any way, the beginning of a commercial relationship with BROTHERS & SISTERS C.B. In this way, the user agrees to use the website, its services and contents without contravening current legislation, good faith and public order. It is prohibited to use the website for illicit or harmful purposes, or that, in any way, may cause damage or prevent the normal functioning of the website. Regarding the contents of this site, it is prohibited: ·        Its reproduction, distribution or modification, in whole or in part, unless authorized by its legitimate owners.

•         Any violation of the rights of the provider or the legitimate owners.

•          Its use for commercial or advertising purposes.

External Links

The pages of the website BROTHERS & SISTERS C.B.can provide links to other own websites and content that are owned by third parties of manufacturers or suppliers. The only object of the links is to provide the User with the possibility of accessing said links and to know more information about our products, although BROTHERS & SISTERS C.B. is not responsible in any case for the results that may be derived to the User for access to said links.
The User who intends to establish any technical link device from their website to the portal of BROTHERS & SISTERS C.B. must obtain prior written authorization from BROTHERS & SISTERS C.B. The establishment of the link does not imply in any case the existence of relations between BROTHERS & SISTERS C.B. and the owner of the site where the link is established, or the acceptance or approval of BROTHERS & SISTERS C.B. of its contents or services. 

Remarketing 

The remarketing or similar audiences feature in AdWords allows us to reach people who have visited our website before and help them complete their sales process.

As a user, when you enter our website, we will install a remarketing cookie (it can be Google Adwords, Criteo or other services that offer remarketing).

        ·        This cookie stores visitor information, such as the products you have visited or if you have abandoned the shopping cart. 
        ·         When the visitor leaves our website, the remarketing cookie remains in his/her browser.        

Other Website Conditions of Use

The user undertakes to make diligent use of the website and the services accessible from it, in full compliance with the law, good customs and this legal notice. Likewise, he/she undertakes, unless prior authorization - express and written- from BROTHERS & SISTERS C.B. to use the information contained in the website, exclusively for his/her information, not being able to directly or indirectly commercially exploit the contents to which he/she has access.

This site, the associated domains and the ownership of the content belong toBROTHERS & SISTERS C.B. CIF E-27837152, with registered address at Calle Maside Nº 3. 32004, Ourense, Spain.

This website contains hyperlinks that lead to other websites managed by third parties outside our organization. BROTHERS & SISTERS C.B. does not guarantee nor is responsible for the content that is collected in those web pages.Unless prior authorization - express and written- from BROTHERS & SISTERS C.B., reproduction is strictly prohibited, except for private use, transformation, and in general any other form of exploitation, by any procedure, of all or part of the contents of this website.It is strictly forbidden to perform, without prior consent from de BROTHERS & SISTERS C.B., any manipulation or alteration of this website. Consequently, BROTHERS & SISTERS C.B. will not assume any liability derived, or that could derive, from said alteration or manipulation by third parties. 

Exercising ARCO Rights

You can exercise, with respect to the data collected, the rights recognized in the Organic Law 15/1999, of access, rectification or cancellation of data and opposition. Therefore we inform you that you can exercise these rights by written and signed request that you can send, along with a photocopy of your ID or equivalent identification document, to the postal address of BROTHERS & SISTERS C.B. CIF E-27837152, with registered address at  Calle Maside Nº 3. 32004, Ourense, Spain or by e-mail, attached a photocopy of ID to: brosiscontact@gmail.com. Before 10 days we will answer to your request to confirm the execution of the right that you have requested exercise. 

Exclusion of Guarantees and Responsibility 

BROTHERS & SISTERS C.B. does not grant any guarantee nor is liable, in any case, for damages of any kind that could be caused by:       

- The lack of availability, maintenance and effective operation of the web or its services and contents. 
- The existence of viruses, malicious or harmful programs in the contents. 
-Illegal, negligent, fraudulent use or contrary to this Legal Notice.
- The lack of legality, quality, reliability, usefulness and availability of the services provided by third parties and made available to users on the website.

 BROTHERS & SISTERS C.B. is not responsible under any circumstances for any damage that may arise from the illegal or improper use of this website.

European Online Dispute Resolution Platform

 The European Commission provides an online dispute resolution platform that is available at the following link: http://ec.europa.eu/consumers/odr/. Consumers can submit their claims through the online dispute resolution platform. 

Applicable Law and Allocation of Jurisdiction 

Overall, the relationships between BROTHERS & SISTERS C.B. with the Users of its telematic services, present on this website, are subject to Spanish legislation and jurisdiction. 

We will Always be Searchable 

In case any User had any doubt about these Legal Conditions or any comments about the portalBROTHERS & SISTERS C.B. please address to a brosiscontact@gmail.com or use the contact form available on the website.

Our privacy policy describes how we collect, store or use the information we collect through the different services or pages available on this site. It is important that you understand what information we collect and how we use it since access to this site implies acceptance of our privacy policy.

Aceptance and Consent

The User declares to have been informed of the conditions on protection of personal data, accepting and consenting to the treatment thereof byBROTHERS & SISTERS C.B., in the manner and for the purposes indicated in this Privacy Policy. 

Commercial Mail

In accordance with the LSSI (Law of Information Society Services and Electronic Commerce), BROTHERS & SISTERS C.B. does not perform SPAM practices, so it does not send commercial emails that have not been previously requested or authorized by the User. Consequently, in each of the forms on the Website, the User has the possibility to expressly consent to receive our Newsletter / bulletin, regardless of the commercial information requested.

COOKIE POLICY

A cookie is a harmless file sent from a website and stored on the user's computer by the user's web browser while the user is browsing. Cookies allow a website, among other things, to store and recover information about a user´s browsing habits, and, depending on the information they contain and the way the user´s computer is used.

Thus, the information obtained is related, for example, to the number of pages visited, the language, social network in which our news are published, the city to which the IP address from which the users access is assigned, the number of users that visit us, the frequency and reoccurrency of visits, visits duration, browser used, operator or type of terminal from which they visit us.

It IS NOT a virus, or a Trojan, or a worm, or spam, or spyware, and it does not open pop-ups.

Cookies do not usually store sensitive information about you, such as credit cards or bank details, photographs, your ID or personal information, etc. The data they keep are of a technical nature, personal preferences, personalization of contents, etc.

The web server does not associate you as a person, but to your web browser. In fact, if you browse regularly with Internet Explorer and try to browse the same website with Firefox or Chrome you will see that the web does not realize that you are the same person because it is really associating the browser, not the person.

 So that you understand the scope of what will happen if you deactivate the cookies, we show you some examples:

-You will not be able to share content from that website on Facebook, Twitter or any other social network. 

-The website will not be able to adapt the contents to your personal preferences, as often happens in online stores    

-You will not be able to access the personal area of ​​the web, such as My account, or My profile or My orders.

-Online stores: It will be impossible for you to make purchases online, they will have to be telephone or by hand delivery.

-The website will not be able to perform web analytics on visitors and traffic on the web, which will make it difficult for the website to be competitive.

-All social networks use cookies, if you deactivate them you will not be able to use any social network.

-It will not be possible to customize your geographical preferences as time zone, currency or language.
 

 Types of cookies depending on the entity that manages the computer or domain from where the cookies are sent and treat the data obtained, we can distinguish:

-Own cookies: Are those that are sent to the user's terminal equipment from a computer or domain managed by the editor itself and from which the service requested by the user is provided.       

-Third party cookies: These are those that are sent to the user's terminal equipment from a computer or domain that is not managed by the publisher, but by another entity that processes the data obtained through the cookies.

In the event that cookies are installed from a computer or domain managed by the publisher, but the information collected through them is managed by a third party, they cannot be considered as own cookies.    

 Google, as an associated provider, uses cookies to serve ads onBROTHERS & SISTERS C.B.

•  Google, as an associated provider, uses cookies to serve ads onBROTHERS & SISTERS C.B.

• You can disable the use of the DART cookie from the Google ad system by accessing the centro de privacidad de Google

.

In addition, browsers can also allow users to view and delete cookies individually.

You have more information about Cookies in: Wikipedia